Returns and Warranty
We want you to be completely happy with your purchase. If for any reason you are not satisfied, please return the item to us within 14 days of purchase in its original condition for a refund in the original form of payment or an exchange.
Erda products are handcrafted from the finest materials to ensure satisfaction and service. We offer a one year warranty on our handbags and small leather goods. For any manufacturing defect within this warranty time frame, repairs are on us. Beyond to warranty period, we offer repair services at set fees.
You may take a photo and email it or if you prefer you may ship your item to Erda for repair assessment. We recommend shipping by insured traceable means, such as USP or insured mail. Please send to:
166 Spring Street
Dexter, ME 04930